Why Paxora
Cleaning you can rely on, from the first call.
Trusting someone with your home or business premises is a big decision. Here is what working with Paxora actually looks like — the commitments we make and how we keep them.
Scope, price and time agreed before we start.
Our approach
Good cleaning starts before anyone picks up a cloth.
Most disappointments with cleaning services come from mismatched expectations: a task the customer assumed was included, a price that changed, or no one to call when plans moved.
That is why we put the planning first. We take time to understand your property and what matters to you, then agree the details clearly — so the clean itself is simply about doing the job well.
Our commitments
Six things you can expect from us.
We agree the scope in writing
Before your first clean, we confirm which rooms, areas and tasks are included. You know exactly what you are getting, and so does the person cleaning.
You see the price before we start
Your price is based on your property and requirements, and we confirm it with you before booking. If the job turns out to need more, we talk to you first.
You speak to us directly
There is no call centre or middleman. Questions, changes and feedback come straight to the Paxora team on the phone number and email on this site.
Each clean is tailored
A family home, a rental between tenants and a busy office need different things. We plan each job around the space and the people who use it.
Homes and businesses alike
From a single deep clean to regular commercial cleaning, one team can look after your home, your rental properties and your workplace.
Honest about what is possible
If a stain is permanent or a request is outside what we can do, we will say so up front rather than over-promise.
Working with us
What happens at each stage.
The same straightforward process whether you are booking a one-off deep clean or discussing a regular office contract.
When you enquire
We read your request properly and come back with any questions needed to understand the job.
Before booking
We confirm the scope, the price and an appointment time that works for you.
On the day
We arrive as agreed and work through the checklist for your property.
Afterwards
Tell us how it went. If something has been missed from the agreed scope, let us know and we will put it right.
Choosing a cleaner
Questions worth asking any cleaning company.
Whoever you choose, these questions will help you compare. Here is how we answer them.
What exactly is included in the price?
A clear answer avoids disappointment on the day. With Paxora, the scope agreed before booking is what the price covers.
Who do I contact if something changes?
You should be able to reach the business directly. Our phone and email go straight to the team that arranges your clean.
Is the online booking an instant confirmation?
With us, no — a booking request is reviewed and confirmed with you personally, so nothing is assumed.
In our customers’ words
Want to know more about the team? Read about Paxora or browse our work.
See the difference for yourself.
Request a clean and we will be in touch to agree the details — no obligation until you are happy.